RETURNS/REFUNDS/CANCELLATIONS/DAMAGED ITEMS

All sales are final. If your order or any items are broken during delivery or upon arrival, you must file a damage claim with the shipping carrier.

Because we are a small company, we cannot modify or cancel orders after payment confirmation.

LOST PACKAGES

If you have received a delivery confirmation from the delivery carrier but have not physically received the package, please contact the delivery carrier to process a missing/lost package claim for a full refund of your order and shipping fees from the delivery carrier.  Once we send your package, we have no control over how or when the package is delivered.  The package may be lost, delivered to the wrong address, or stolen.  Please use your tracking number and proof of purchase to file a claim with the delivery carrier used to ship your order (USPS).